Last updated: September 2026
These terms govern all bookings made through 4Drive Iceland. By completing a booking on our website, you accept these conditions in full. Please read them carefully before proceeding with your reservation.
4Drive Iceland operates a booking platform connecting customers with local vehicle rental companies across Iceland. When you book through our website, you enter into two separate agreements: one with 4Drive Iceland for the booking service, and one with the local rental company that provides the vehicle.
The rental agreement itself is formed when you collect the vehicle and sign the contract with the rental company. That agreement governs your use of the vehicle, insurance coverage, damage liability, and all operational matters. The rental company's terms apply to the actual rental period.
Our role is to facilitate your booking, process the advance payment, and provide you with a booking voucher containing all necessary details including the rental company's contact information and location.
When you complete a booking on our site, you receive a voucher by email. This voucher confirms your reservation and includes the rental company's name, address, contact details, pick-up instructions, and the booking reference.
At the time of vehicle collection, you will sign a rental agreement directly with the local rental company. This contract specifies the vehicle condition, any existing damage, fuel policy, mileage allowance, insurance coverage, excess amounts, permitted roads, and other operational terms. The rental company representative will inspect the vehicle with you and record its condition in the agreement.
Any questions or issues during the rental period should be directed to the rental company using the contact details provided in your voucher. They are responsible for roadside assistance, vehicle replacement, and incident management.
When you book through our website, you pay a booking advance online by card. This advance secures your reservation and is processed immediately. The amount is clearly shown during the booking process before you confirm.
The remaining balance is due when you collect the vehicle. The accepted payment method for the balance depends on the specific vehicle you have booked and is stated during the booking process and in your voucher. Some vehicles accept debit cards and cash, while others require a credit card.
We do not accept cash payments online. All online transactions must be completed by card. If you do not have a credit card and the vehicle you selected requires one for the balance, consider increasing the limit on your debit card or choosing a different vehicle with more flexible payment options.
Most rental companies require a security deposit at the time of vehicle collection. This deposit is a temporary hold or authorisation on your card, not a charge. The amount and the type of card required vary depending on the specific vehicle you have booked.
Deposit requirements are shown clearly during the booking process and in your voucher. Some vehicles require a credit card for the deposit, while others accept debit cards. The deposit amount depends on the vehicle type, insurance package, and excess level.
The deposit is released by the rental company after you return the vehicle in the agreed condition, typically within 7 to 21 days depending on your card issuer. The rental company may deduct amounts from the deposit to cover damage, missing fuel, traffic fines, additional charges, or excess payments if applicable.
If your card does not have sufficient available funds for the deposit hold, the rental company may refuse to release the vehicle. Ensure your card has adequate limit before you travel.
All drivers must meet the minimum age and licence requirements specified for the booked vehicle. These requirements vary by vehicle type and are shown during booking. The primary driver's details must be provided at the time of booking.
At vehicle collection, you must present a valid driving licence. Drivers with an EU or EEA licence can drive in Iceland with their national licence. Drivers with a licence issued outside the EU or EEA must also present a valid International Driving Permit.
Additional drivers can be added at the rental company's desk when you collect the vehicle. This service incurs an extra charge payable directly to the rental company. All drivers must meet the same age and licence requirements and must be present with their documents when added to the agreement.
The vehicle must be used in accordance with the rental agreement signed with the rental company. You are responsible for understanding which roads are permitted for your vehicle type. Standard two-wheel-drive vehicles are generally restricted to paved roads and approved gravel roads. Four-wheel-drive vehicles may access F-roads where permitted, but only when those roads are officially open, typically from June to September.
The vehicle must remain within Iceland at all times. International border crossings are not possible and are strictly prohibited. Any attempt to take the vehicle out of the country will result in immediate termination of the rental agreement and forfeiture of all payments.
You are responsible for all traffic fines, tolls, parking fees, and other penalties incurred during the rental period. The rental company will charge your card for any fines they receive after you return the vehicle, plus an administrative fee.
Additional services such as GPS navigation devices, child seats, gravel protection coverage, and winter tyres are available for an extra charge. These must be requested when you book or added at the rental desk, subject to availability.
If you need to modify your booking dates, pick-up location, or vehicle type, contact us at [email protected] as soon as possible. Changes are subject to availability and may result in a price adjustment.
Cancellation terms depend on how far in advance you cancel and are specified during the booking process. Cancellations made within the specified notice period may result in charges. Contact us by email to request a cancellation.
If you do not collect the vehicle at the agreed time and do not contact the rental company or 4Drive Iceland, your booking may be treated as a no-show and payments may be forfeited.
4Drive Iceland is responsible for processing your booking and providing accurate information based on the details supplied by rental companies. We are not liable for the condition of the vehicle, the conduct of the rental company, mechanical failures, accidents, or any incidents that occur during the rental period.
Your liability for damage, theft, and third-party claims is governed by the rental agreement with the rental company and the insurance package you select. Excess amounts, coverage limits, and exclusions are detailed in that agreement.
We do not provide insurance coverage. Insurance is arranged by and provided through the rental company. You are responsible for understanding your coverage and excess liability before you drive.
If you experience any issues during your rental period, contact the rental company immediately using the details provided in your voucher. They are best placed to resolve operational problems, vehicle faults, and on-the-ground issues.
For complaints related to the booking process, payment issues, or service provided by 4Drive Iceland, contact us at [email protected]. Please include your booking reference and a detailed description of the issue.
We aim to respond to all complaints within three working days. If your complaint relates to the rental company's conduct or the vehicle condition, we will liaise with them on your behalf, but resolution depends on their cooperation and policies.
These terms and conditions are governed by the laws of Iceland. Any disputes arising from bookings made through 4Drive Iceland or the services we provide shall be subject to the exclusive jurisdiction of the courts of Iceland.
The rental agreement you sign with the local rental company is also governed by Icelandic law. Your use of the vehicle, liability for damage, and all related matters fall under the legal framework of Iceland.
For any questions about these terms, please contact us at [email protected]. Our office is located at Midborg, Reykjavik, Iceland, and we are available Monday to Sunday from 8:00 AM to 6:00 PM (GMT+0).