Clear terms for your booking
When you complete a booking with 4Drive Iceland, you pay a booking advance online by card. This secures your vehicle and confirms your reservation. We do not accept cash payments online. The advance amount is shown at checkout and charged immediately to your card.
The remaining balance is due when you collect the vehicle. The payment method for the balance - whether debit card, cash, or credit card - depends on the specific vehicle you booked. This information is displayed during the booking process and printed on your voucher. Check your voucher before you travel so you know what to bring to the counter.
The local hire company issues the rental agreement at the time of pickup. Any deposit hold is arranged directly with them, separate from the advance you paid to us. Contact details for the hire company appear on your voucher if you have questions before your trip.
4Drive Iceland accepts the following card types for the online booking advance. All transactions are processed in Icelandic krona (ISK), and your bank will convert the amount at the exchange rate on the day of payment.
The balance payment method varies by vehicle. Some vehicles accept debit cards and cash in Icelandic krona, others require a credit card. The requirement is listed on each vehicle's detail page and printed on your voucher.
If you plan to pay the balance with a debit card, confirm that your card has a sufficient available limit to cover both the balance and any deposit hold the hire company may place. The deposit is a temporary authorization and is separate from the balance payment.
For cash payments, bring Icelandic krona. Currency exchange is available at Keflavik International Airport (KEF) and at banks in Reykjavik. Fuel stations operated by N1, Olis, and Orkan accept cards, so you do not need large amounts of cash for petrol during your trip.
Some vehicles on our site carry a "no deposit" tag. This means the hire company will not place a deposit hold on your card when you collect the vehicle. The excess liability remains unchanged - no deposit and coverage are independent parameters.
Vehicles marked "no credit card" accept debit cards or cash for the balance, as stated in the listing. Payment requirements depend on the individual vehicle, not the vehicle class. A small hatchback may require a credit card, while a larger 4x4 may accept a debit card.
If you do not have a credit card and your chosen vehicle requires one, consider selecting a different vehicle or contact your bank to raise the limit on your debit card. This ensures the card can cover both the balance and any temporary deposit hold.
If the vehicle you book requires a deposit, the hire company will place a hold on your card at pickup. The deposit amount and the refund timeline are shown during booking and printed on your voucher.
The local hire company decides when to release the hold. Typical refund periods range from a few days to two weeks, depending on the company's bank and your card issuer. Any damage or traffic fines identified after you return the vehicle may delay or reduce the refund.
Damage is documented in the rental agreement you sign at pickup. Walk around the vehicle with the company representative and make sure all existing marks are recorded before you drive away. Take photographs if you prefer your own record.
Cancellation terms appear in your booking confirmation and on your voucher. Many bookings include free cancellation up to a specified number of hours before pickup. If you cancel within this window, we refund the booking advance to the card you used.
Refunds are processed within a few business days, but the time for funds to reach your account depends on your card issuer. If you cancel outside the free cancellation period, refund eligibility and any fees are governed by the terms you accepted at checkout.
To cancel a booking, visit the contact page and email us at [email protected] with your booking reference. Our team is available Monday to Sunday, 8:00 AM - 6:00 PM (GMT+0). Full terms are set out on our terms and conditions page.
We process all card payments through a secure payment gateway that encrypts your data. 4Drive Iceland does not store your full card number or CVV code on our servers. Your card details are handled by certified payment processors that comply with international security standards.
After you complete your booking, you receive a confirmation email and a voucher. The voucher contains your reservation details, pickup instructions, and the contact information for the local hire company. Keep the voucher with you during your trip in Iceland.
If you notice an unexpected charge or have concerns about a transaction, contact us immediately at [email protected]. We will investigate and work with the payment processor or hire company to resolve the issue.
No. A booking advance is required online by card to confirm your reservation. The balance is then paid when you collect the vehicle, using the payment method stated in the vehicle listing and your voucher.
All payments to 4Drive Iceland are processed in Icelandic krona (ISK). Your bank converts the amount to your home currency at the exchange rate on the day the transaction is processed.
No. Vehicles marked "no credit card" accept debit cards or cash for the balance, as specified in the listing. Check your voucher to confirm which payment methods the hire company accepts for that vehicle.
The refund timeline is shown during booking and on your voucher. Most hire companies release the deposit within a few days to two weeks. The exact timing depends on the company's bank and your card issuer.
Full payment and cancellation terms are available on our terms and conditions page. For specific questions about your booking, visit the FAQ page or email [email protected].